The buyer has 14 days to return his purchase.
The work must be returned to the photographer in perfect condition, in its original packaging.
Reasons for returning a work of art may be:
– The photography print is damaged.
In this case, the buyer must provide evidence of damage. (Detailed photographs, videos). To avoid controversial issues, we suggest you take a video of the unpacking of the received work of art.
– The delivered artwork does not correspond to the order (A work of art that the buyer did not order. (Other artistic work)
When will I receive a refund?
You will receive your refund on the PayPal payment method, as soon as the artwork has been delivered back in perfect condition, in its original packaging to the photographer.
Items not eligible for the return policy:
- Custom orders or made-to-order works made especially for you
- Prints on demand
- Virtual Goods (Licenses, Active Services & Subscriptions, Advertising etc…)
- Special orders when a specific return policy is mentioned
- Items damaged, unless report was made within 48h after delivery.
